Version 1.2 · effective October 17, 2026 · in force until November 1, 2026. This is the full text of the previous version. The current version is at /terms.
By creating an account or using the platform you agree to these Terms of Service ("Terms"). If you do not agree, do not use the platform.
Ecom Intelligence is an ecommerce intelligence platform offering conversion audits, advertising performance analysis, market research, AI-generated content (text, images, and video), and related tools for online stores. Available features are described before access is granted.
Joining the public waitlist is free and does not require payment details. A waitlist registration is not a paid subscription, free trial, or promise of platform access. Prices for paid options are disclosed before purchase.
If a generation fails because of an error in our system or an AI/provider service, the failed generation should not consume credits. A generation cancelled by the user, or a failure caused by the user's prompt, files, settings, or other action, may consume credits. If credits were charged incorrectly, contact info@ecomintelligence.ai for a review; when the review confirms an incorrect charge, the corresponding credits may be restored.
You must follow the Acceptable Use Policy. In short: no illegal activity, no attempts to breach security or access other users' data, no abusive automation to evade usage limits, and no use of AI tools to produce deceptive or prohibited content.
Shopify and Meta Ads are services you choose to connect. We process data from those integrations to provide the features you request, while your direct use of Shopify and Meta remains governed by your agreements with those platforms. We are not responsible for actions taken by those platforms (e.g., ad account restrictions).
Outputs produced by AI features are probabilistic and may be inaccurate. They are provided for informational purposes only and are not professional advice — legal, financial, medical, or otherwise. You are responsible for reviewing AI output before using or publishing it. See the AI Disclosure and Results Disclaimer.
You retain your rights in the brand materials and other content you provide, subject to third-party rights. Between you and us, you retain rights in creative outputs generated in Studio using your brand, to the extent permitted by law. You grant us a limited, non-exclusive license to host, reproduce, technically adapt, transmit, and display your materials, connected-store data, and generated outputs only as reasonably necessary to provide, secure, troubleshoot, and support the service features you request and to comply with law. You authorize us to retrieve and process data from platforms you connect only within the permissions you grant and for those requested features. This license does not transfer ownership of your connected-platform data, permit its sale, or permit its use for independent advertising or model training. You are responsible for having the rights and permissions needed to provide these materials and connect those platforms.
We retain all rights to the platform software, brand, and design.
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that AI outputs will be accurate.
To the maximum extent permitted by law, ROA BUSINESS SOLUTIONS LLC and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the service. Our total aggregate liability is limited to the amounts you paid us in the twelve (12) months preceding the claim.
You may close your account at any time. We may suspend or terminate accounts that violate these Terms or the Acceptable Use Policy. Sections that by their nature should survive (ownership, disclaimers, liability limits, dispute resolution) survive termination.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be brought in the state or federal courts located in Polk County, Florida, unless applicable law requires otherwise.
We may update these Terms. Material changes will be announced in-app or by email with reasonable notice, and the version and Effective Date above will be updated. Continued use after the Effective Date constitutes acceptance.
Questions about these Terms or legal notices may be sent to info@ecomintelligence.ai. We do not publish a separate mailing address unless and until one is made available.
English is the controlling version of these Terms. Any translations provided are for convenience only.