Cookie Policy

Ecom Intelligence is operated by ROA BUSINESS SOLUTIONS LLC.

This page explains the cookies and local storage Ecom Intelligence uses, with their name, purpose and duration, and how to choose whether optional analytics is allowed.

Essential cookies

These cookies belong to our own domain and are needed to sign you in and protect your account; they cannot be switched off from the cookie notice.

• __Host-ecom-session — keeps you signed in (short-lived access token, HttpOnly). Duration: until the token expires, at most 24 hours.
• __Host-ecom-refresh-handle — identifier that lets us renew your session without asking you to sign in again (HttpOnly). Duration: 30 days; removed when you sign out.
• ecom_workspace — remembers which workspace you are acting in; it is only created when you switch workspace (HttpOnly). Duration: browser session.
• __Host-ecom-google-signup — confirms that a Google sign-up was started by you (HttpOnly). Duration: 10 minutes.
• __Host-meta_oauth_binding — ties a Meta connection to the browser that started it, so a forwarded link cannot complete it (HttpOnly). Duration: 10 minutes.
• shopify_pending_install — keeps the state of a Shopify installation in progress (HttpOnly). Duration: 10 minutes.

Essential local storage

• ei-cookie-consent-v1 — your choice to accept or reject optional analytics. Duration: until you delete the site's data.
• ei-lang — your preferred language. Duration: until you delete the site's data.
• ei-theme — your light, dark or automatic theme inside the app. Duration: until you delete the site's data.

Optional analytics

PostHog is used for product analytics and privacy-masked session replay. It is not initialized on the public site until you accept optional cookies, and it keeps its identifiers in memory only: it does not write cookies or local storage. If you reject optional cookies, optional analytics remains disabled.

• ei-presence-session — anonymous visit identifier, session storage created only if you accept optional cookies. Duration: until you close the tab.

Error diagnostics

Sentry processes technical error and performance diagnostics to help keep the service reliable. This cookie choice controls optional PostHog analytics, not error diagnostics. See the Privacy Policy for details.

Changing your choice

The public site shows the cookie notice until you choose. After that you can change your choice at any time: use the "Cookie preferences" link in the footer of the public site, or Cookie preferences in Settings inside the app. The notice opens again, and the new choice is saved right away without deleting site data or signing you out. Switching to reject stops optional analytics immediately; switching to accept starts it. You can also delete this site's data in your browser settings (or remove the ei-cookie-consent-v1 entry from its local storage), which also signs you out and resets your language and theme.